Shell Reward Program Update Agent

Shell Advantage Reward Program — AI Voice Campaign

Experience how Voxis AI delivers personalized reward program updates to Shell Advantage participants. The AI calls each participant by name, explains tier qualification requirements, coupon scan details, and S.H.A Coin rewards — all at scale without manual effort.

Shell Advantage Reward Program — AI Voice Campaign

Hear the Shell Advantage Campaign Call

Enter the participant details below and receive a personalized campaign update call from the AI agent.

The AI agent will call you within 10 seconds
24/7
Always Available
< 10s
Response Time
100%
Call Answered

What This Campaign Agent Does

This AI voice agent delivers personalized reward program updates at scale — explaining tier requirements, coupon details, and redemption steps to every participant consistently.

01

Calls participants with personalized campaign tier updates

02

Explains coupon scan requirements for each qualification tier

03

Clarifies premium coupon types and scan multipliers (e.g., AX7 Bullet counts as 2 scans)

04

Communicates S.H.A Coin rewards and redemption process via Share App

05

Personalizes the call with participant name and program name

06

Delivers consistent messaging across thousands of participants

07

Provides helpline number for follow-up questions

08

Scales outbound campaign calls without manual effort

Fully compliant with industry security standards

How the Campaign Call Flow Works

From personalized audio generation to call delivery and follow-up, this flow ensures every participant receives a clear, consistent campaign update.

1

Prepare the Campaign Message

A personalized recorded message is generated for each participant using their name and program details.

The participant name and program name are inserted into the call script
Text-to-speech generates a natural-sounding audio recording
Audio is cached for fast delivery across repeat calls
2

Deliver the Campaign Call

The AI calls the participant and plays the personalized campaign update.

The participant hears their name, tier requirements, coupon details, and reward info
The message is clear, consistent, and delivered in a professional tone
Call completion and status are tracked automatically
3

Follow-Up & Helpline

The call ends with a helpline number for any questions, and campaign delivery is logged.

Participants can call the helpline for clarification
Call outcomes are logged for campaign analytics and reporting
Failed calls can be retried automatically
FREQUENTLY ASKED QUESTIONS

BI Demo — FAQs

Common questions about this AI voice campaign demo and how it works.

What is this BI Demo about?

This demo showcases how Voxis AI can deliver personalized outbound campaign calls at scale. The example uses the Shell Advantage Reward Program to demonstrate how participants receive tier qualification updates, coupon scan requirements, and reward details via an AI-generated voice call.

What details are personalized in the call?

The participant's name and the program name are dynamically inserted into the call script. The rest of the message — tier requirements, coupon types, scan multipliers, and helpline number — is standardized for consistency.

Can this be used for other campaigns or industries?

Absolutely. The recorded call flow can be adapted for any outbound campaign — loyalty programs, product launches, payment reminders, policy updates, and more. Just change the text template and variables.

How does the AI generate the voice?

Voxis uses ElevenLabs text-to-speech to generate natural-sounding audio from the campaign script. The audio is cached so repeat calls with the same content are delivered instantly.

Can participants replay the message?

Yes. After the message plays, participants are prompted to press 1 to hear the update again. This ensures they can absorb all the details without needing to call back.

Have more questions? Contact our team